Glossary
OO - Organizational Overview

OO12: Nurse satisfaction or engagement data for a 2-year period to include data from at least two (2) survey cycles. If available, include the levels of statistical significance as compared to the benchmark. Include a graphic display of the data that clearly identifies benchmarks. (EP3)

Measuring nurse satisfaction provides invaluable information which helps to monitor the ability to provide high quality care.  Jersey City Medical Center utilizes as a nurse satisfaction survey the National Database of Quality Indicators (NDNQI), which identifies areas of opportunity as well as strengths that will provide guidance to building a collaborative work environment.  The organization believes that participation in this survey positively impacts on patient care and establishes baselines to measure future performance and establish improvement targets.

Nurse Satisfaction Organizational Overview Data 

2010

Job satisfaction is an important component of nurses’ lives and it has a definite impact on patient safety, productivity and performance, quality of care, retention and turnover, commitment to the organization and the profession as a whole.

Overall Job Enjoyment Scale 2010 and 2012

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Average of all Comparison Units in AllComparisonHospitals2010 and 2012

Average of all Comparison Units in All Comparison Hospitals

Average of all Comparison Units in All Comparison Hospitals